Director of Strategy

Devise exists to empower curious people to create inspiring work that wows our clients and leads to lasting relationships.

Our business is a chorus of many moving parts. It is challenging, creative, messy, frustrating, and rewarding. More than anything else, it is collaborative. Success depends on all of us actively owning our roles; everyone is a leader. As such, it is expected that you will show up every day ready to start strong — for our clients, our team, and yourself.

Position Overview

The Director of Strategy plays a critical role in shaping client success by combining strategic insight with hands-on account leadership. This position is responsible for conducting research, analyzing market trends, and developing data-driven recommendations while also managing client relationships and ensuring seamless execution of marketing initiatives.

This is an exciting opportunity to lead strategy development while playing an integral role in client relationships. If you thrive on research, insights, and guiding brands toward growth, this role is for you.

Key Responsibilities

Strategic Leadership

• Conduct in-depth research on client industries, audience behaviors, and competitive landscapes to uncover opportunities.
• Develop data-driven strategies that inform brand positioning, marketing campaigns, and business growth initiatives.
• Build and maintain audience personas to enhance targeting, messaging, and creative development.
• Identify emerging trends, tools, and platforms that can drive client success and differentiation.
• Oversee performance tracking and campaign analysis, providing actionable insights for continuous improvement.
• Lead strategy development for client proposals and pitches, ensuring a strong, research-backed approach, and lead the presentation of the proposals and pitches to clients.
• Collaborate with creative and marketing teams to produce thought leadership content, including case studies, white papers, and webinars.
• Identify opportunities for account growth through strategic recommendations, upsells, and cross-sells.
• Translate research and insights into strategic roadmaps that align with client objectives and drive results.

Client & Account Management

• Serve as the strategic partner and primary point of contact for assigned clients, fostering trust and long-term relationships.
• Develop and execute strategic account plans that align with client goals and business objectives.
• Oversee the execution of client projects, ensuring timelines, budgets, and quality standards are met.
• Provide regular performance reports, insights, and recommendations to clients.
• Proactively identify and resolve client challenges, ensuring high satisfaction and retention.
• Manage contracts, renewals, and scopes of work to align with both client needs and agency capabilities.
• Partner with sales and business development teams to support client acquisition, onboarding, and growth.
• Maintain a deep understanding of client industries and market trends to provide relevant recommendations.

Director-Level Leadership

• Team Leadership and Development: Build, mentor, and inspire a high-performing strategy team to exceed client and company expectations.
• Performance Management & Professional Growth: Regularly evaluate team performance, provide constructive feedback, and create development plans to nurture career growth.
• Process Optimization: Continuously improve workflows, tools, and methodologies to enhance efficiency and project outcomes.
• Strategic Oversight: Align project initiatives with organizational goals, ensuring optimal resource allocation and strategic execution.
• Client & Team Conflict Resolution: Serve as an escalation point to navigate and resolve conflicts, fostering productive relationships among stakeholders.

Qualifications & Skills

• 7+ years of experience in brand strategy, marketing, or account management within an agency or related industry.
• Willingness and ability to travel between 10-20% of the time.
• Strong research and analytical skills with the ability to translate insights into actionable strategies.
• Proven track record in managing client relationships and driving business growth.
• Experience working with digital media channels, marketing analytics tools, CRM systems, and research platforms.
• Ability to balance big-picture strategic thinking with tactical execution.

• Strong leadership and interpersonal skills, with the ability to motivate and guide teams toward success.
• Exceptional communication and problem-solving abilities, with a focus on client satisfaction and team collaboration.
• Bachelor’s degree in business, marketing, or a related field (PMP or similar certification is a plus).

What We Offer

The compensation package will be dependent upon experience but structured to be competitive and ensure long-term incentives for the candidate. Our standard package includes a competitive base salary, 20 days PTO + 10 paid holidays, 401K Safe harbor and profit sharing with a 3% match, group health insurance, and FSA.